1. I want to make an appointment but not sure which one to book, which one should I book?

A. I recommend you book a signature facial. All first time appointments include a FREE consultation and skin analysis. Facial can be modified as needed the day of your appointment based on recommendations.

2. What are your business hours? 

A. We are only open by appointment with availability Saturdays and Sundays. If you don't see a day and time that works for you give us a call at (951) 405-0206 we will try to accommodate you the best we can. 

3. What is the acne bootcamp?

A. The acne bootcamp is a 12 week program for people suffering from acne to begin their journey to clear healthy skin. During the 12 week program we will assess your progress every 2 weeks and make adjustments . During this treatment course you must be willing to adhere to home care regimen given by your skin therapist. Consultation is scheduled before beginning the program. 

After your facial treatment:

Skincare doesn't just stop at a facial - it continues even after you have had one, and aftercare helps in prolonging the benefits of your facial for your skin. The steps may look small and minimal but if done regularly and consistently, you can say hello to brighter, clearer and better skin. 

• Avoid wearing makeup for at least 8 hrs.
• Drink plenty of water to keep skin hydrated.
• Avoid direct heat for 24hrs (saunas and hot showers)
• Don't apply any actives or retinol for 48 hrs.
• Do not touch or pick your skin
• Avoid direct sunlight. Always wear SPF.
• Get a fresh clean pillow case before bed.
• Use a gentle moisturizer to keep skin hydrated.
• Book your next appointment. We recommend monthly or quarterly facials.

Helping you reach your skin goals faster

Different facial treatments offer different results, and this varies depending on your skin concerns, skin type and goals. 

Much like taking medications and getting on bedrest when you feel ill, the aftercare helps your skin get better. The more you keep to it, the sooner you will see your desired results. 

Preventing overstimulation or lingering side effects

Some facial treatments may involve procedures that may overstimulate your skin, such as extractions. Whilst it doesn’t happen to every client, or after every treatment, “skin purging” is a very real and common after-effect of treatments, especially for clients who use minimal active ingredients in their day-to-day routine, and those who are not regular with facial treatments. It’s a type of inflammatory acne that presents itself when an increase in cell turnover occurs.

The aftercare here plays an important role - as it helps in reducing the side effects of such facial treatment as much as possible.

Cancelation Policy: We understand that they'll be times you'll need to cancel an appointment due to an emergency or obligations with work or family. In the event that the client needs to cancel their appointment, they must provide notice at least 24 hours before the scheduled appointment time. Failure to provide timely notice client will lose deposit and a new deposit will be required to rebook appointment.

This policy ensures that our business can effectively manage its schedule and accommodate other clients in a timely manner.

Late arrivals: Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals. This is especially true when the room must be sanitized in between clients. Please be on time to your appointment.